Practical guides to the tasks documentation is actually made of. No theory, no preamble - the steps, the mistakes, and the point at which doing it by hand stops scaling.
10 collections are also available as a free PDF handbook - checklist included.
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Capturing, standardising and maintaining the images in your help centre - including what to do when a redesign invalidates all of them at once.
Read the guides or get The Screenshot Handbook as a PDF
Free PDF
Recording, narrating and re-recording product walkthroughs without a studio, a quiet room, or a seventh take.
Read the guides or get The Screencast Handbook as a PDF
Free PDF
The artefacts themselves - articles, FAQs, error pages, release notes - and how to structure each so people can follow them.
Read the guides or get The Help Article Handbook as a PDF
Free PDF
Documentation decays silently. How to notice, what to fix first, and what to delete.
Read the guides or get The Documentation Upkeep Handbook as a PDF
Free PDF
Getting your documentation onto your own domain, into search results, and findable by the people already looking for it.
Read the guides or get The Help Centre SEO Handbook as a PDF
Free PDF
Categories, naming and article boundaries - the decisions that determine whether anyone finds the right page.
Read the guides or get The Help Centre Structure Handbook as a PDF
Free PDF
Working out whether any of it is working, when the success signature is that nothing happens.
Read the guides or get The Documentation Metrics Handbook as a PDF
Free PDF
People now ask assistants how to use your product. What they get back is a documentation problem.
Read the guides or get The AI-Readable Docs Handbook as a PDF
Free PDF
Getting content out of the tool it is trapped in and into a help centre, without losing links or history.
Read the guides or get The Documentation Migration Handbook as a PDF
Free PDF
Who owns it, when it gets written, and how it survives the sprint it competes with.
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