Who Should Own Documentation?
Ownership is four separate jobs bundled under one word. Splitting them, and naming a person for each, is what stops documentation belonging to nobody.
Documentation as a team process
Who owns it, when it gets written, and how it survives the sprint it competes with.
4 guides
Free PDF
The Documentation Ownership Handbook
All 4 guides on documentation as a team process in a single PDF, plus a one-page checklist to print and a short opener on which three things matter most. Formatted to read on screen or on paper.
How to Add Docs to Your Definition of Done
Writing a documentation rule teams can actually satisfy: a checkable line, a list of what counts as user-facing, and a legitimate way to answer no.
How to Review Documentation in a Pull Request
A docs review that catches wrong instructions rather than comma placement, done in the same pull request as the change and finished in minutes.
How to Onboard a Support Hire With Your Docs
Using a new starter's first fortnight as the most honest documentation audit you will ever get, while getting them answering tickets faster than a slide deck would.
Stop doing it by hand
The reason documentation has no owner is that authorship is the expensive half. SupportPages writes the draft; your team reviews it.
Start free